To whom it may concern**I called customer service about this order delivery. The custo...

GetHuman3325004's customer service issue with Amazon from July 2019

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The issue in GetHuman3325004's own words
To whom it may concern**I called customer service about this order delivery. The customer service “supervisor “ contacted me to UPS and disconnected me. Your supervisor never followed back up.**The UPS person took the details and told me that someone would call that evening they never did.**For a brief summary, my instructions are very CLEAR. I want packages delivered to my porch (front door). Not to sit in my driveway. Numerous reasons, a) packages in driveway can be seen from street and stolen, b) the can get wet from the rain, and c) I am disabled and have issues carrying it into the garage. **I have discussed this with your team over and over and over. And yet, the drivers are just too lazy to walk a few feet more. **This time the UPS driver said he did leave it by the porch, however, attached is a photo of where he left it.**I am DONE, DONE DONE DONE! **Your products and prices are good, but I cannot stand the delivery systems you employ.**There is NO EXCUSE, I probably will be going somewhere else to get my products**Sharon Lax

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Customer service issue
Reported by GetHuman3325004
Jul 28th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 193456 others
0 customers following this
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Order number
Name on the account
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Timeline

GetHuman3325004 started working on this issue
Jul 28th, 2019 1:33pm
GetHuman3325004 indicated the issue is not fixed yet.
Jul 28th, 2019 1:34pm
GetHuman3325004 indicated the issue is not fixed yet.
Jul 28th, 2019 1:34pm