Hello,i got an account with amazon for a while,unfortunately i had an accident recently...

GetHuman3353465's customer service issue with Amazon from August 2019

Help with my Amazon issue
The issue in GetHuman3353465's own words
i was trying to login to my amazon account because it been a while,so iforgot my password,which i used forgot password,i input the otp,my full name was requires in which i have lost the memories,please amazon give me the full names through my phone number***) ***-**** ... Hello,i got an account with amazon for a while,unfortunately i had an accident recently,which i lost my memories,i have tried to get into my account with my phone number which it request for my full name,i input the name i could remember,but it doesnt work,Amazon please send my full name to my number to enter my account thanks***) ***-****
i am mentally disorder,i should be able to get into my account with my number
Sending my full names to my phone number provided ***) ***-****
* years plus
I used one time password,not working,all names i inputed doesnt match correct
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Amazon

i wana login to prime
Customer service issue
Reported by GetHuman3353465
Aug 2nd, 2019 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 194992 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman3353465 started working on this issue
Aug 2nd, 2019 1:24am
GetHuman3353465 indicated the issue is not fixed yet.
Aug 2nd, 2019 1:38am
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Aug 2nd, 2019 1:41am
GetHuman3353465 shared this issue with others over email
Aug 2nd, 2019 1:41am
GetHuman3353465 shared this issue with others over email
Aug 2nd, 2019 1:43am
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Aug 2nd, 2019 1:43am
GetHuman3353465 indicated the issue is not fixed yet.
Aug 2nd, 2019 6:09am