Good day Amazon, my name's Barry Foster a long time Prime customer. Recently I placed a...
GetHuman-tahbornm's customer service issue with Amazon from July 2019
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The issue in GetHuman-tahbornm's own words
Good day Amazon, my name's Barry Foster a long time Prime customer. Recently I placed an order for three different items. One of those items was very important & I specifically rushed that order to arrive Wednesday *******. It was a Diploma Cover for my Wife's Graduation Present. Wednesday was supposed to be a dinner party, and you guys let me down so much. You confirmed it would be here Thursday, then you switched it to Wednesday, now my email is saying Friday by *:** pm, I can't lie I'm disappointed and a little disgusted by that. Yesterday you even sent some of my items to a whole different address. The man with my package rung my bell *:** am this morning explaining how Amazon messed his order up, and sent him my package, which wasn't even the package I was waiting for. What is the purpose of paying for Prime two day delivery if it's going to take you a Week to deliver people's packages. I pay Amazon too much good money to be treated so sloppy. I need some kind of resolution from Amazon, because I really feel like cancelling everything, sending whatever I ordered back & going to Ebay or Ali Baba... This NOT the first time Amazon has done this to me... Thank you, Eli Foster...
GetHuman-tahbornm did not yet indicate what Amazon should do to make this right.
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How GetHuman-tahbornm fixed the problem
First of all, you have to go thru a slick process in order to finally talk to a live rep. An Amazon customer service rep finally came thru and somewhat helped by offering me ** dollars off my next order. I guess that's the best thing they could do to make up for messing up my delivery. Any how, hope this helps.
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Customer service issue
Reported by GetHuman-tahbornm
Jul 18th, 2019 - 2 years ago
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Jul 18th, 2019 10:56am
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Jul 18th, 2019 10:57am
GetHuman-tahbornm confirmed the issue is fixed. Hooray!
Jul 18th, 2019 3:17pm
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