Contact UPS via Amazon, but when call transferred by Amazon to UPS supervisor, no one answered. After * minutes or more I hung up. ... I have tried talking w*your complaint person who contacted a UPS supervisor about a delivery problem. She then said she'd connect me with the supervisor but after * mins. of being on hold I gave up. I am disabled, can't drive, and am unable to get to a pickup center (Savaminit Market) to get a package NOT delivered by UPS as I couldn't get to the door in time and they won't leave it. I talked with a supervisor Thursday *-** who noted my "account" to driver to LEAVE AT THE DOOR, and was promised it would be delivered by * PM Fri *-**.*Not delivered by * PM. This morning a found a note from UPS, "FINAL ATTEMPT" although *st and *nd attempts did not have any note. **Hi jean, *Sorry we missed you. UPS tried to deliver your package today but didn't want to leave it unattended. *Please look for a notice of attempted delivery or contact UPS for the next steps. **Track your package ** *Women's Robe, ***% Turkish Cotton Long Waffle... * * * * *Order * ***-*******-*******. *This email was sent from an email address that can't receive emails. Please don't reply to this email.
UPS indicates (on Email) I must sign for package, though I was told otherwise by UPS. I am disabled, don't drive, and have no way to get to a drop-off point used by UPS. This was to be delivered last Wed., am now informed it won't be until Monday and I have to sign for it. *driver doesn't knock, just leaves a note pick up at a drop-point which I cannot do. Calling UPS takes way over an hour and then doesn't help resolve issue.
Request UPS NOT be used for deliveries.
Customer for over a year and depend on the service.
Called UPS, then Amazon, what else can I do?