Once again, “be delivered by *:** pm” guaranteed package(s) delivery day has come and...

GetHuman3170491's Refund an Order issue with Amazon from June 2019

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The issue in GetHuman3170491's own words
Once again, “be delivered by *:** pm” guaranteed package(s) delivery day has come and gone* and again, I’ve received notification the package are delayed in transit.**I am getting to the point of dreading when deliveries are being managed by Amazon versus UPS or FedEx as the latter two do make their delivery times whereas I can guarantee a package scheduled for Sat or Sun will be delayed. I can only think this is incompetence or laziness by whoever is managing your delivery service in my area because this happens every single weekend delivery. I have been ordering from Amazon since **** and only after Amazon’s delivery service was instituted has my confidence declined in your so called “Guaranteed Delivery Date”.**Order numbers ***-*******-******* and ***-*******-******* were missed Sat and I have * more packages “guaranteed” to arrive Sun of which I’m sure at least three will be delayed.**I know I’m not a big time Amazon customer but I do order a few times each month (*** times so far this year), and before retirement I managed customer delivery for a Fortune *** company in which all my employees made a personal commitment each and every day to ensure ALL deliveries were made on time.

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Amazon

Refund an Order issue
Reported by GetHuman3170491
Jun 30th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 181337 others
0 customers following this

Timeline

GetHuman3170491 started working on this issue
Jun 30th, 2019 5:54am