I obtained a refund authorization for a Breathable Back Support and Lumbar Lower Back B...

GetHuman3036176's customer service issue with Amazon from June 2019

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The issue in GetHuman3036176's own words
I obtained a refund authorization for a Breathable Back Support and Lumbar Lower Back Brace.*Although I ordered the correct waist size the item failed to provide any Lumbar support as the brace and shoulder straps are far too short.*On trying out the brace the lumbar lower back brace failed to come anywhere near my lumbar region. Attempting to wear the item the so-called*Lumbar Lower back brace only reached as far as my lower ribs and compressed my diaphragm instead of fitting around the waist.**Although I received the return authorization some time ago I have spent the intervening time trying to obtain lower shipping quotes.*The cheapest came from Aramex in the amount of ZAR****.** which far exceeds the total refund amount including the $** refund on shipping.**I cannot return the item via ordinary post as given the South African postal service it would disappear en route .**My return window expires on the *th June.**Please advise what action I should take.**Regards*Michael Tracey

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Customer service issue
Reported by GetHuman3036176
Jun 5th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 172149 others
0 customers following this


GetHuman3036176 started working on this issue
Jun 5th, 2019 11:13am