Please see below, I confirmed closure of this account **th Nov **** however I am still...

GetHuman3001887's customer service issue with Amazon from May 2019

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The issue in GetHuman3001887's own words
Please see below, I confirmed closure of this account **th Nov **** however I am still being charged on my credit card.**Please refund all charges since this date and confirm.* * *Kind regards,*Theresa Scicluna*Managing Director*PO Box *****Tuggerah NSW *****Ph: ** **** **** *Fax: ** **** *****www.wizid.com.au ** *Please Note: The information contained herein and any attachments are intended solely for the named recipients. It may contain privileged confidential information. If you are not an intended recipient, please delete the message and any attachments then notify the sender. Any use or disclosure of the contents of either is unauthorised and may be unlawful. Any liability for viruses is excluded to the fullest extent permitted by law.*Please consider the environment before printing this email message. **From: Theresa Scicluna ******@***.com**Sent: ********** **:**:** PM*To: cs-reply*A*GU*UXOZR*LZO@amazon.com.au*CC: *Subject: RE: Your amazon.com.au inquiry***Hi Ian,* *Please close this account.* *Thank you.* * *Kind regards,**Theresa Scicluna*Managing Director**PO Box *****Tuggerah NSW *****Ph: ** **** **** *Fax: ** **** *****www.wizid.com.au * * *Please Note: The information contained herein and any attachments are intended solely for the named recipients. It may contain privileged confidential information. If you are not an intended recipient, please delete the message and any attachments then notify the sender. Any use or disclosure of the contents of either is unauthorised and may be unlawful. Any liability for viruses is excluded to the fullest extent permitted by law.* * * *From: Amazon.com.au ******@***.com**Sent: ********** **:**:** PM*To: *****@***.com*CC: *Subject: Your amazon.com.au inquiry* *Hello Theresa, * *I want to make sure that closing your Amazon.com.au account won't cause problems with any open transactions or other websites you might visit. * *If you use your Amazon.com.au credentials to login to Amazon and its affiliated accounts, they will be impacted as follows:* *-- Any open orders you have will be canceled.*-- All subscriptions related to any of the Amazon accounts will be canceled (e.g. Amazon Prime).*-- If you have a remaining Amazon.com.au Gift Card or promotional credit balance, you won't have access to use the funds*-- Returns and refunds can't be processed for orders on closed accounts.*-- You won't have access to your account history (including credit card information, order history, etc.)*-- We can't transfer the history of this account to another account.*--We will delete your customer profile as well as all your reviews, discussion posts and customer images.*-- If you use your Amazon.com.au login on other sites (e.g. Audible.com, international Amazon sites (com*co.uk*.fr*.de*.es*.ca*.in*.com.sg*.com.br*.nl*.com.mx) except for Amazon.cn and Amazon.co.jp, etc., you'll also lose access to those accounts.*-- You won't be able to access digital content from any of the Amazon websites (Kindle, Amazon Video, Amazon Appstore, Digital Music, etc.).*-- You won*t be able to re-download content from your Games & Software Library from any of the Amazon accounts.*-- If you have an Amazon Payments account, it will be closed and can't be reopened.*-- You'll no longer have access to your Associates, Amazon Web Services, Seller, Author Central, Kindle Direct Publishing and*or Mechanical Turk accounts.* *If you still want to close your Amazon.com.au account after reviewing the items above, please write back by replying to this email. * *I hope this helps. We look forward to hearing from you.* *Kind regards,*Ian S.* *Did I solve your problem?* *If yes, please click here: *http:**www.amazon.com.au*gp*help*survey?p*A*W**NAXA*VQMA&k*hy* *If no, please click here: *http:**www.amazon.com.au*gp*help*survey?p*A*W**NAXA*VQMA&k*hn

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Customer service issue
Reported by GetHuman3001887
May 30th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 169685 others
0 customers following this

Timeline

GetHuman3001887 started working on this issue
May 30th, 2019 1:45am
GetHuman3001887 indicated the issue is not fixed yet.
May 30th, 2019 10:03pm

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