Packaging of Liquid Items

GetHuman-fyr's customer service issue with Amazon from May 2019

Help with my Amazon issue
The issue in GetHuman-fyr's own words
Have Amazon acknowledge the poor packaging of my liquid items and resolve to do a better job. ... I recently ordered and had delivered (*) bottles of Sweet’N Low liquid sweetener that were packed in what appeared to be tshirt shipping box, no packing material, allowing the items to flop around and even had one of the bottles sticking out a corner upon delivery. Is this how liquid items are shipped…? Why not a box with packing material..?? Have pics if needed. Please
This type of packaging for liquids is not acceptable and provides no protection during transit.
Have Amazon acknowledge the poor packaging of my liquid items and resolve to do a better job.
Been a Prime Customer for many, many, many years.
Yes, submitted a review which they refused to post.
How GetHuman-fyr fixed the problem
Sent email to: *****@***.com with all the details I listed in my complaint, they offered to refund my entire order.
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-fyr
May 22nd, 2019 - 4 years ago
GetHuman-fyr shared how to fix
Seen by 6 customers so far
Similar issue to 167373 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address


GetHuman-fyr started working on this issue
May 22nd, 2019 11:22am
GetHuman-fyr shared this issue with others over email
May 22nd, 2019 11:29am
GetHuman-fyr confirmed the issue is fixed. Hooray!
May 23rd, 2019 11:32am