I ordered * pair of sandals individually: Clarks cloudsteppers Womens and Clarks Womens...

GetHuman-vburmeis's customer service issue with Amazon from May 2019

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Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-vburmeis's own words
I ordered * pair of sandals individually: Clarks cloudsteppers Womens and Clarks Womens Saylie Moon. I cant remember the exact date, but must have been in March. They were * size too large. I dropped them at Kohls on **** Harlem Ave.in North Riverside. I promptly got a refund (and ordered and received the right size) Kohls must have contacted you when I returned the sandals - I never contacted you!!! I was overseas for a month and upon my return I found * E-mails from you telling me you did not get the sandals - actually I received an E-mail last week telling me that you recharged me for * pair of sandals. I do not know what happened but am ***% sure I have returned them. The proof in my mind is, that I never contacted you to return the sandals - Kohl must have contacted you, after dropping them off. I am not sure about the dates. because as I said, I was in Germany for a month. I am afraid that you charge me again for the second pair, I ordered a few days later. Please look into this and revert the charges, it is Kohls problem in my mind.*Thanks in advance, Veronika Burmeister

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Customer service issue
Reported by GetHuman-vburmeis
May 20th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 166650 others
0 customers following this

Timeline

GetHuman-vburmeis started working on this issue
May 20th, 2019 4:17pm
GetHuman-vburmeis indicated the issue is not fixed yet.
May 21st, 2019 4:53pm
GetHuman-vburmeis shared this issue with others over email
May 21st, 2019 4:56pm
GetHuman-vburmeis shared this issue with others over email
May 21st, 2019 4:56pm