I want to save the amazon free trial for my time off, which is not now. The wording at...

GetHuman-ericadoe's customer service issue with Amazon from May 2019

Help with my Amazon issue
The issue in GetHuman-ericadoe's own words
I want to save the amazon free trial for my time off, which is not now. The wording at checkout was confusing since my order had already qualified for free shipping. Please cancel this free trial and let me start a fresh one when I legitimately decide to do that. I don’t want to waste the free trial because of poorly written copy! **I work a lowing paying $** an hour job, which is why saving the amazon free prime trial means so much to me. I understand it’s true value and I want to be able to take full advantage of it! My current schedule will not permit it. Can you please help? I’d really appreciate it so much! **I’m sure you have access to the information, but this happened at checkout around * or * am this morning. I order some stuff for my dog and then I went to bed. I work a crazy night shift. If you have any other questions please let me know. **Thank you for your time. **Sincerely, **Erica Doering
GetHuman-ericadoe did not yet indicate what Amazon should do to make this right.
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How GetHuman-ericadoe fixed the problem
I called customer service. The woman said she fixed it. I won’t really know until I try and do my free trial. But she did say I could call & have them fix it at that time if there was a problem since it was only for * hrs & I didn’t use it. I wanna use the trial when I have time to fully enjoy it!
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Amazon

Customer service issue
Reported by GetHuman-ericadoe
May 9th, 2019 - a mon ago
I have an issue with Amazon too
Fixed
GetHuman-ericadoe shared how to fix
Seen by 4 customers so far
Similar issue to 161913 others
0 customers following this
Items needed
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Order number
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Timeline
GetHuman-ericadoe started working on this issue
May 9th 7:12pm
GetHuman-ericadoe confirmed the issue is fixed. Hooray!
May 10th 10:10pm
GetHuman-ericadoe confirmed the issue is fixed. Hooray!
May 10th 10:21pm