How do I return this item, which failed after * weeks, for exchange.**Order ID...

GetHuman-edouglas's customer service issue with Amazon from May 2019

161203 similar
0 following
Help with my Amazon issue
First: share to improve GetHuman-edouglas's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-edouglas's next move: call Amazon.
The best way to get your problem resolved is to tap the button below to start calling Amazon. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-edouglas may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-edouglas's own words
How do I return this item, which failed after * weeks, for exchange.**Order ID: ***-*******-*******:** *ASIN *Product Name ** *B**FY*W*GY *File Shredder - Shreds up to * Sheets of Paper* CDs, DVDs and Credit Cards* Cross-Cut, Particle-Cut* P* Security Level, DIN Standard *****, GDPR-Compl **Message: *Dear customer,**thank you for your message. **I am sorry that our product isn't working as it should. As all our UK stock is held and dispatched by Amazon UK please contact Amazon UK to exchange the item.**Thank you and kind regards,
GetHuman-edouglas did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-edouglas fixed the problem
We are waiting for GetHuman-edouglas to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-edouglas fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-edouglas
May 8th, 2019 - 2 mons ago
I have an issue with Amazon too
Not resolved
Seen by 4 customers so far
Similar issue to 161203 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-edouglas started working on this issue
May 8th 11:26am