Despite AWS's prominence in the cloud computing space, your company has not kept pace w...

GetHuman2778369's customer service issue with Amazon from April 2019

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The issue in GetHuman2778369's own words
Despite AWS's prominence in the cloud computing space, your company has not kept pace with competitors in terms of transparency and renewable energy use. While Amazon has started to invest in clean energy for its servers, other companies have shown it's possible to power data centers with ***% renewable energy.**Amazon needs to:**-Issue an annual sustainability report following GSRI guidelines. Your customers need to know Amazon's climate and environmental impacts and steps your company is taking to address them.**-Commit to ***% renewable energy by ****, and end the construction of any new data centers that rely on fossil fuel or nuclear power.**-Submit complete and accurate data to the Carbon Disclosure Project.**- End your efforts to sell Amazon Web Services technology to the oil and gas industry to support increased exploration and drilling.**As more and more consumers, investors, and AWS clients realize the amount of dirty energy that is required to power Amazon's cloud, they will seek greener options. They will also be alarmed by your company’s assistance to the fossil fuel industry. Amazon needs to switch to renewable energy more rapidly and halt any partnerships with the fossil fuel industry. As you look to the future, I urge Amazon to build a cleaner cloud so that your customers do not have to choose between using the internet and preserving the planet we all share.**Thank you for your consideration,

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Customer service issue
Reported by GetHuman2778369
Apr 19th, 2019 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 152867 others
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GetHuman2778369 started working on this issue
Apr 19th, 2019 11:53pm