I have an Amazon seller account and for some reason my account indicated NO INVENTORY...

GetHuman2758840's customer service issue with Amazon from April 2019

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I have an Amazon seller account and for some reason my account indicated NO INVENTORY. I have now changed that number to *,***.**My product is PlantSwatch * Gardening by Color and Zone.**I received an email inviting me to start an ad campaign but for some reason whenever I want to purchase advertising, I'm informed my account does not qualify.**I am quite new to selling and although I have had a "Professional Selling" account (which I've been charged for every month) and have had only one sale. Is there a way for my account to be credited for this months where I wasn't selling due to the account being ,asked "INACTIVE"?**I am looking at starting an ad campaign for *ate in April and a few weeks in may as a test but I need help setting things up.**I seem to be going around in circles....**PLEASE HELP!**Thank you so much,**Phillip

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Amazon

Customer service issue
Reported by GetHuman2758840
Apr 16th, 2019 - 2 years ago
Fixed
Seen by 9 customers so far
Similar issue to 151652 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman2758840 started working on this issue
Apr 16th, 2019 9:08pm
GetHuman2758840 indicated the issue is not fixed yet.
Apr 17th, 2019 2:38am
GetHuman2758840 indicated the issue is not fixed yet.
Apr 17th, 2019 1:53pm
GetHuman2758840 indicated the issue is not fixed yet.
Apr 17th, 2019 5:44pm
GetHuman2758840 confirmed the issue is fixed. Hooray!
Apr 17th, 2019 9:10pm
GetHuman2758840 confirmed the issue is fixed. Hooray!
Apr 18th, 2019 1:32am

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