Refund on late delivery

GetHuman-tesscart's customer service issue with Amazon from April 2019

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The issue in GetHuman-tesscart's own words
Trying to get my package delivered next day ... Hi, I’m contacting you to say I ordered an amazon echo dot yesderday and I paid £* for prime next day delivery as it said it would be here today and I checked the tracking this morning and it said arriving by *pm today, I then checked it again later on and now it says arriving Friday even though i paid extra to get it today. I would appreciate my money back as I paid extra to get it the next day if I had know that it would not be here today I would have just gotten standard delivery.*Many thanks *Tess
This is especially frustrating as it was a last minute birthday present that stated it was going to arrive today because I paid extra for the delivery
I would like my money back for postage t
I have never had a problem with the delivery as I am a long term customer
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Amazon

Prime delivery
Customer service issue
Reported by GetHuman-tesscart
Apr 11th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 149565 others
0 customers following this
Items needed
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Order number
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Billing address

Timeline

GetHuman-tesscart started working on this issue
Apr 11th, 2019 7:52pm