I ordered a laptop and * bundles of hair and a frontal while I was visiting the States...

GetHuman-jovialsh's customer service issue with Amazon from April 2019

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The issue in GetHuman-jovialsh's own words
I ordered a laptop and * bundles of hair and a frontal while I was visiting the States last week and to date I haven't received them. The delivery guy left them at the front porch and apparently was taken up by someone else. I spoke to the receptionist at the front desk of the address I was staying and to date the items cannot be found. I ordered other items and they were collected and I received them but I still cant get my laptop and hair. I'm so disappointed because they left them unattended and this is not a residence where persons live. I need my money back. This is my *nd attempt contacting you guys and because I was so busy with the death of my father and funeral arrangements then I had lil to no time. I need someone to assist me because these items were purchased as a gift for my sister. They were ordered from *****@***.com. Nmae on the account is Jessi Errar.

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Amazon

Customer service issue
Reported by GetHuman-jovialsh
Apr 9th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 148724 others
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Timeline

GetHuman-jovialsh started working on this issue
Apr 9th, 2019 5:47pm