I Order placed *April **, **** *Total *CDN$ *.** *Ship to *Madeleine Farnell*Order...

GetHuman-maddyfar's Refund a Charge issue with Amazon from April 2019

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The issue in GetHuman-maddyfar's own words
I Order placed *April **, **** *Total *CDN$ *.** *Ship to *Madeleine Farnell*Order * ***-*******-******* *Cancelled ** * *Waterproof Mattress Encasement - Zippered Bed Bug Proof Mattress Cover with Ample Zipper Opening - Mattress Protector, Ultimate Protection Against Insects and Dust Mites (Twin-XL) by Utopia Bedding *Sold by: Utopia Deals **CDN$ *.** put in an order on April **th and cancelled as you can see. The next day, received an email saying I had been charged for this same article again so it looks like i have been charged $**.** twice. I have checked with my Credit Card carrier and it is not showing any refunds however it did show that a previous order returned I was refunded only *.** and the email confirming my refund should have been **.**. I am very upset and if there is no resolution to these problems I will be sorely tempted to stop shopping at Amazon

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Amazon

Refund a Charge issue
Reported by GetHuman-maddyfar
Apr 17th, 2019 - 2 years ago
Fixed
Seen by 8 customers so far
Similar issue to 151927 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-maddyfar started working on this issue
Apr 17th, 2019 1:25pm
GetHuman-maddyfar confirmed the issue is fixed. Hooray!
Apr 17th, 2019 11:21pm
GetHuman-maddyfar confirmed the issue is fixed. Hooray!
Apr 17th, 2019 11:26pm
GetHuman-maddyfar confirmed the issue is fixed. Hooray!
Apr 17th, 2019 11:26pm