Sir,*This is to bring to your kind notice the fact that I have not received the product...

GetHuman2688180's customer service issue with Amazon from April 2019

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The issue in GetHuman2688180's own words
Sir,*This is to bring to your kind notice the fact that I have not received the product (VON HUETTE Men’s Synthetic Smart Fit Casual shoes) which I had ordered from you order no. ***-*******-******* dated ** mar **** which is shipped on ** March ****. I regret to say that your delivery agency is not taking interest to deliver the product, frequently they are giving silly reason for non delivery of the product in the status, in this order they update the status as “Undeliverable due to incomplete address or incorrect PIN Code” this reason is totally unbelievable because I gave my office address which is located in main hub of the city and everyone knows this office well, because this is a defense establishment. In this address I received lots of items from different websites like snapdeal, Netmeds, Flipkart , DTDC and indiapost etc, they all are reached in this address but your delivery agent facing deficulty to reach how can I believe this reason, ok suppose I believe this reason there is a alternate option given i.e. mobile No. for inform the customer if they have facing problem to deliver, in my case they didn’t try to call or deliver, simply they kept the product * days then process to return. *There is a facility given in other courier company if they fail to deliver the product customer received the message and email about the issue and mentioned the courier agent contact no. also to contact him and resolve. *your agents are spoiling the image of amazon. I am not alone facing this problem, here lots of customers had face this issue, last time my friend also tell me this type issue.*Kindly take necessary action against the agent to save the reputation of the firm.**M Usman***********

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Amazon

Customer service issue
Reported by GetHuman2688180
Apr 5th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 147230 others
0 customers following this

Timeline

GetHuman2688180 started working on this issue
Apr 5th, 2019 6:50pm

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