I am trying to get some information on returns, I am getting terrible customer service...
GetHuman2675035's Return an Order issue with Amazon from April 2019
Help with my Amazon issue
The issue in GetHuman2675035's own words
I am trying to get some information on returns, I am getting terrible customer service on the phone. First rep seems to be falling asleep. Second rep could not answer general question because he was in the kindle department very rude,. I called back several times. Rep said to hold for supervisor took a long while and phone disconnected. Next call rep did not hear me. I have been in customer service and I can tell when the reps are trying to not give cust service. I am applaud. I have always had good custpmer service from amazon. *I would like to know if someone mailed me return labels for two items I have pending to be returned. Also how long do I have to return an item. Please answer to my email or call **********
GetHuman2675035 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman2675035 fixed the problem
I realized it was the Tech customer service all Indian men. So I found the customer service USA tel no and got a customer service who was able to assist me and knew how to treat customers. Kudos to Diedra. I did not state what you needed to do to fix problem but I assume your reps noted my * calls, Ha Ha I know the first rep did not do that because he did not do what he said he was going to do Thanks for the followup
Please help with my Amazon issue
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GetHuman2675035 confirmed the issue is fixed. Hooray!
Apr 4th, 2019 2:01am
GetHuman2675035 confirmed the issue is fixed. Hooray!
Apr 4th, 2019 2:01am
GetHuman2675035 confirmed the issue is fixed. Hooray!
Apr 4th, 2019 2:01am
GetHuman2675035 confirmed the issue is fixed. Hooray!
Apr 4th, 2019 2:02am
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