Just purchased Kindle * after my * died. It's working great but, because I used a diffe...

GetHuman-accprays's customer service issue with Amazon from March 2019

Help with my Amazon issue
The issue in GetHuman-accprays's own words
Just purchased Kindle * after my * died. It's working great but, because I used a different account* email*credit card I haven't been able to sync the info from my dead *.*Have tried repeatedly to combine my old, seldom used, Amazon account tied to *****@***.com with the one I use now and used to purchase my new Kindle: *****@***.com.*I'm the only adult using this account: no kids.*Btw, I tried to initiate chat by entering phone number in appropriate space, but was unable when an extra space was inserted that I couldn't eliminate.*Can you please help me* this is my *th or *th Kindle and this is the first time I've had any problem syncing content.
GetHuman-accprays did not yet indicate what Amazon should do to make this right.
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How GetHuman-accprays fixed the problem
This has to be fixed by a technician and David did a wonderful job
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Amazon

Customer service issue
Reported by GetHuman-accprays
Mar 31st, 2019 - 6 mons ago
I have an issue with Amazon too
Fixed
GetHuman-accprays shared how to fix
Seen by 10 customers so far
Similar issue to 431 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-accprays started working on this issue
Mar 31st 1:08am
GetHuman-accprays confirmed the issue is fixed. Hooray!
Apr 3rd 7:03pm