Before contacting them, items GetHuman2640305 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman2640305's own words
Hello, My name is Kenneth Craig and I am currently deployed with the US Army right now. I am trying to get a new phone through your store so I can call my family back home. I am having trouble in understanding why my account has been locked, this is my card on the account. I do not have a phone right now and the phone number on my account is invalid, so this is my only means of communication with you. Please let me know how I can get this issue resolved quickly so that I may get my phone and be able to call back home and let them know that I am safe.
GetHuman2640305 did not yet indicate what Amazon should do to make this right.
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