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The issue in GetHuman2633114's own words
I want to report a phishing charge in September.*A friend called and wanted me to buy a $*** gift card to send by email to the person. So I did.**The friend is older and not computer savvy, it sounded JUST LIKE HER, and I knew she would pay me back. **I did it, and didn't think anything of it. When I saw her in December, I mentioned what did the friend think of her generous gift? She didn't know anything about it. She had not asked me to get a gift card.**As I am doing taxes, I just caught the $*** charge. **In order to make it right, please follow up on where the charge went, so you can track the fraud. And if possible can you refund the $*** or any portion of it once we know it was not connected to anyone she knows.
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