I received an email from Amazon stating that my credit card was invalid for my ** day P...

GetHuman2623480's customer service issue with Amazon from March 2019

Help with my Amazon issue
The issue in GetHuman2623480's own words
I received an email from Amazon stating that my credit card was invalid for my ** day Prime Trial. Well, I didn't sign up for Prime, or if I did it was by mistake. My concern is if I get rid of the bad credit card * y'all will bang my card for the Prime, even though I don't want PRIME. I'm not interested in Prime and do not want Prime. So how do I remedy the situation of not wanting Prime and y'all not charging me for Prime.
GetHuman2623480 did not yet indicate what Amazon should do to make this right.
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How GetHuman2623480 fixed the problem
I fixed the problem. Step *: Removed all payment cards from the Amazon account. Step *: Followed the ** step process to close the account, found online. Within ** seconds a Retention Representative called and said she removed the ** days Free Prime subscriptions. Received email from Amazon verifying saying the same and that my account has been closed. I now will wait *-* months before buying anything from Amazon to ensure the "feature, not a bug" (if * click subscribes, then *click should unsubscribe) was truly removed before re-opening an Amazon Account. Extreme, maybe, but effective. I'm not one that is trapped in any buying clubs(?) universe, so leaving doesn't harm me.
Please help with my Amazon issue
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Customer service issue
Reported by GetHuman2623480
Mar 29th, 2019 - 6 mons ago
I have an issue with Amazon too
GetHuman2623480 shared how to fix
Seen by 5 customers so far
Similar issue to 318 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
GetHuman2623480 started working on this issue
Mar 29th 12:57am
GetHuman2623480 confirmed the issue is fixed. Hooray!
Mar 30th 2:52pm