Before contacting them, items GetHuman2618981 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman2618981's own words
Me and my husband do not use Amazon Prime most of the time we don't even know what it is I know what Amazon is but not Amazon Prime but they keep billing us in my husband has already called up there and canceled it Time After Time now I'm stepping in and I need to know how to shut it off completely please help me figure out what I need to do so you guys can stop charging me for something I don't even use. Please please and thank you
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