Me and my husband do not use Amazon Prime most of the time we don't even know what it i...

GetHuman2618981's billing issue with Amazon from March 2019

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The issue in GetHuman2618981's own words
Me and my husband do not use Amazon Prime most of the time we don't even know what it is I know what Amazon is but not Amazon Prime but they keep billing us in my husband has already called up there and canceled it Time After Time now I'm stepping in and I need to know how to shut it off completely please help me figure out what I need to do so you guys can stop charging me for something I don't even use. Please please and thank you
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Amazon

billing issue
Reported by GetHuman2618981
Mar 28th, 2019 - a mon ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
Similar issue to 143992 others
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Timeline
GetHuman2618981 started working on this issue
Mar 28th 8:17pm