My PIN number wasn’t available so you billed me **.** something. Also I ordered too muc...
GetHuman2615911's customer service issue with Amazon from March 2019
Help with my Amazon issue
The issue in GetHuman2615911's own words
My PIN number wasn’t available so you billed me **.** something. Also I ordered too much so I just want the shampoos and condioners now..
GetHuman2615911 did not yet indicate what Amazon should do to make this right.
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How GetHuman2615911 fixed the problem
I went to the Amazon app, pulled down the left part with * small lines and went to customer service. Answered some questions about the problemDialed the number and opted out of the robo call. * had to give them my phone number. It took about * min and they called me back. We went through my list of what I could cancel. Since one box had already shipped, I couldn’t cancel that one. We canceled * items with no problem. Then he sent me an email confirming what was cancelled. Amazon billed me for my other items and I have * of the * boxes now.
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