My PIN number wasn’t available so you billed me **.** something. Also I ordered too muc...

GetHuman2615911's customer service issue with Amazon from March 2019

Help with my Amazon issue
The issue in GetHuman2615911's own words
My PIN number wasn’t available so you billed me **.** something. Also I ordered too much so I just want the shampoos and condioners now..
GetHuman2615911 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman2615911 fixed the problem
I went to the Amazon app, pulled down the left part with * small lines and went to customer service. Answered some questions about the problemDialed the number and opted out of the robo call. * had to give them my phone number. It took about * min and they called me back. We went through my list of what I could cancel. Since one box had already shipped, I couldn’t cancel that one. We canceled * items with no problem. Then he sent me an email confirming what was cancelled. Amazon billed me for my other items and I have * of the * boxes now.
Please help with my Amazon issue
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman2615911
Mar 28th, 2019 - 23d ago
I have an issue with Amazon too
Fixed
GetHuman2615911 shared how to fix
Seen by 9 customers so far
Similar issue to 143821 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman2615911 started working on this issue
Mar 28th 12:55pm
GetHuman2615911 confirmed the issue is fixed. Hooray!
Mar 28th 5:20pm
GetHuman2615911 confirmed the issue is fixed. Hooray!
Mar 28th 9:19pm