My son received a Kindle fire as a gift from a Phoenix Children's Hospital charitable o...

GetHuman-allfordi's customer service issue with Amazon from March 2019

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The issue in GetHuman-allfordi's own words
My son received a Kindle fire as a gift from a Phoenix Children's Hospital charitable organization that claimed to include * year Amazon Prime membership for free. Now I am getting emails saying the membership is going to be cancelled because you cannot charge my credit card for a fee for a membership that was supposed to be free. I want you to know how very disappointed I am in Amazon that you are so desperate to make money that you would literally deceive a child and family that is fighting childhood cancer. It is terrible of you to do this to families already dealing with horrendous obstacles. Your company should be ashamed.
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Amazon

Customer service issue
Reported by GetHuman-allfordi
Mar 27th, 2019 - 24d ago
I have an issue with Amazon too
Fixed
Seen by 3 customers so far
Similar issue to 143062 others
0 customers following this
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Timeline
GetHuman-allfordi started working on this issue
Mar 27th 12:49am
GetHuman-allfordi indicated the issue is not fixed yet.
Mar 30th 1:15am