My son received a Kindle fire as a gift from a Phoenix Children's Hospital charitable o...

GetHuman-allfordi's customer service issue with Amazon from March 2019

Help with my Amazon issue
The issue in GetHuman-allfordi's own words
My son received a Kindle fire as a gift from a Phoenix Children's Hospital charitable organization that claimed to include * year Amazon Prime membership for free. Now I am getting emails saying the membership is going to be cancelled because you cannot charge my credit card for a fee for a membership that was supposed to be free. I want you to know how very disappointed I am in Amazon that you are so desperate to make money that you would literally deceive a child and family that is fighting childhood cancer. It is terrible of you to do this to families already dealing with horrendous obstacles. Your company should be ashamed.
GetHuman-allfordi did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-allfordi fixed the problem
We are waiting for GetHuman-allfordi to fix the problem and share the solution with the rest of us customers.
Please help with my Amazon issue
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-allfordi
Mar 27th, 2019 - 24d ago
I have an issue with Amazon too
Seen by 3 customers so far
Similar issue to 143062 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
GetHuman-allfordi started working on this issue
Mar 27th 12:49am
GetHuman-allfordi indicated the issue is not fixed yet.
Mar 30th 1:15am