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Before contacting them, items GetHuman2593936 may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman2593936's own words
I ordered Hoyle card games (*D**-*******-*******) and Hoyle board games (D**-*******-*******). I can't get them to load. Sometimes I get a prompt to enter a serial number. I wasn't given a serial number and the activation code doesn't work.**I finally get a desk icon and when I click it I get the error message "Connection to the CheckPoint Server has failed."**I need to know how to get the programs to work.
GetHuman2593936 did not yet indicate what Amazon should do to make this right.
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