Order ****-*******-********If possible, please change the *Mamma Mia! The Movie *Blu-ra...

GetHuman-gerow's customer service issue with Amazon from March 2019

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The issue in GetHuman-gerow's own words
Order ****-*******-********If possible, please change the *Mamma Mia! The Movie *Blu-ray* to the **K format* version**Thanks!
GetHuman-gerow did not yet indicate what Amazon should do to make this right.
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How GetHuman-gerow fixed the problem
Because the change order doesn't allow for changing the title's format (think DVD vs Blu-Ray vs *K), I cancelled the original order and submitted a new order.**Minor thing to note: in the order summary, "Blu-ray & *K" titles were listed*truncated to "Blu-ray" and yet there is a separate "Blu-ray" title, which can get confusing. -- Yeah, truncating product descriptions to fit on order summaries is challenging!
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Amazon

Customer service issue
Reported by GetHuman-gerow
Mar 26th, 2019 - 24d ago
I have an issue with Amazon too
Fixed
GetHuman-gerow shared how to fix
Seen by 5 customers so far
Similar issue to 142927 others
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Timeline
GetHuman-gerow started working on this issue
Mar 26th 4:18pm
GetHuman-gerow confirmed the issue is fixed. Hooray!
Mar 29th 4:32pm