Have volume back with videos. ... I have been watching Amazon Prime all evening. I was busy doing something, and screen went to my pics (that I added) when Prime is not active for a few minutes.*I selected a movie an hour or so later, and I have no volume. Have tried several options. No volume. Please help. Thank you.
Representative was very helpful. It corrected the issue except for that recently viewed section. I was satisfied for the moment, as a factory reset was the only thing left to do. As far as I know. It was * a.m. here, and the 'Recently Viewed (videos) Section' - could wait. All other videos return to having volume well on the phone with representative.*It is currently * a.m. here and volume issues have returned moments ago. although I have not been viewing it since early evening.
I would like to speak with a representative during daytime hours in my time zone. I am not available until Wednesday afternoon - the **th.
Amazon Prime has work wonderfully since I purchased it, I believe last August. Many options, no complaints. I expected pretty much what I received, until this volume issue.
NA. Thought volume issue had been corrected.