Avana kind bed pillow was purchased but needs to be returned. I attempted to complete...

GetHuman2516120's customer service issue with Amazon from March 2019

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The issue in GetHuman2516120's own words
Avana kind bed pillow was purchased but needs to be returned. I attempted to complete return through website but it says its unavailable for return. Contacted company and was told return had to be through Amazon.
GetHuman2516120 did not yet indicate what Amazon should do to make this right.
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Amazon

Customer service issue
Reported by GetHuman2516120
Mar 14th, 2019 - 10d ago
I have an issue with Amazon too
Fixed
Seen by 5 customers so far
Similar issue to 137940 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman2516120 started working on this issue
Mar 14th 8:35pm
GetHuman2516120 confirmed the issue is fixed. Hooray!
Mar 15th 10:16am
GetHuman2516120 confirmed the issue is fixed. Hooray!
Mar 16th 1:07pm