Hello,**I got a mail saying my order * ***-*******-******* (honor *x) has been returne...

GetHuman-preethai's customer service issue with Amazon from March 2019

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The issue in GetHuman-preethai's own words
Hello,**I got a mail saying my order * ***-*******-******* (honor *x) has been returned to amazon.**The delivery guy showed up at around *.** pm after many calls and told me that the exchange phone can't be accepted because of a small (*mm) bulge at the top left corner of the screen. The phone is in perfect condition otherwise, not even a scratch. It passed the amazon diagnostic for screen, Wi-Fi, GPS, etc as well. I have factor reset my current phone and is hanging in the middle now without the new phone. I am supposed to travel to Kerala tomorrow evening. I was counting on the delivery of this today.**The delivery guy said the incharge at the Hinjewadi centre won't accept my phone and I can go with him to see for myself. I could have, if he hadn't showed up at *.**pm!**Really dissapointed. Any solution is welcome! As you can understand, I need a phone while traveling tomorrow.**Thank you,*Preetha

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Amazon

Customer service issue
Reported by GetHuman-preethai
Mar 14th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 137876 others
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Timeline

GetHuman-preethai started working on this issue
Mar 14th, 2019 4:59pm

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