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Before contacting them, items GetHuman-shrondad may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-shrondad's own words
I'm not sure what happened. Something reference my not paying you. The bank that manages my credit card called me and said that unusual activey was happening with my card, so I guest that was the problem. Perhaps you were using an old account. What was the last four? It may have been replace. **The most recent activity I personally authorized was a watch (ordered from a Costco advertisement- referencing Amazon prime on * March ****.
GetHuman-shrondad did not yet indicate what Amazon should do to make this right.
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