Today, the treadmill we have ordered was delivered however delivery guys refused to car...

GetHuman-haygun's customer service issue with Amazon from March 2019

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The issue in GetHuman-haygun's own words
Today, the treadmill we have ordered was delivered however delivery guys refused to carry the package to the upstairs as we would like to have the treadmill to our master bedroom). They said we are not allowed. As we have ordered assembly service from Amazon, I was sure that the assembly team would take care of it. When I as at work, I have noticed the assembly guy (not phone just text message) sent me some messages saying that I can take it to the upstairs as he was alone. So, I need help from Amazon services to make arrangements to have the package taken to upstairs and assembled.
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Amazon

Customer service issue
Reported by GetHuman-haygun
Mar 12th, 2019 - 5 mons ago
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Seen by 7 customers so far
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Timeline
GetHuman-haygun started working on this issue
Mar 12th 8:19pm