Hello. I made an order mid december for super sons omnibus. but it never came and i can...

GetHuman-turonchi's customer service issue with Amazon from March 2019

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The issue in GetHuman-turonchi's own words
Hello. I made an order mid december for super sons omnibus. but it never came and i cant log in to my accout. can i have my money back at least? at this point i give up on waiting for delivery plus tracking doesnt update since *st of february. i can send additional information, my passport ans screenshot from bank about money or anything else if necessary *track code given to me: **************i already wrote to contact service with that exact message and im ready to verify its me. i was advised "contact via phone on site*chat w agents" i cant see where i can do either of these things so i googled how to chat w anyone smh
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Customer service issue
Reported by GetHuman-turonchi
Mar 12th, 2019 - 5 mons ago
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GetHuman-turonchi started working on this issue
Mar 12th 5:51am
GetHuman-turonchi indicated the issue is not fixed yet.
Mar 15th 9:58am