Hello.My name is Frances McConnell.I have an account with Amazon.About * weeks ago I ma...

GetHuman-rosaandh's customer service issue with Amazon from February 2019

2 views | 131990 similar | 0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-rosaandh to get a Amazon rep on the line!
Always use the GetHuman Phone to call Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-rosaandh's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-rosaandh may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman-rosaandh's own words
Hello.My name is Frances McConnell.I have an account with Amazon.About * weeks ago I made some purchases on my account with totalled approx **.**.My estimated arrival on my packages was February **th,this is now February **th and I recieved none of my parcels. I've tried to contact each of the three sellers individually and they collectively told me that they could not help and that Amazon deals with lost packages and refunds directly.I've spent far too much time trying to solve this issue of my missing parcels and now I just want a refund of the full amount.I found it difficult to figure how to even contact Amazon via my account and there has been very little customer service available to me.I'd like my problem to be solved asap please as I've lost all patience with this order and now I just want my money back as receiving my order seems to be too much to ask.Thank you.

GetHuman-rosaandh did not yet indicate what Amazon should do to make this right.

How GetHuman-rosaandh fixed the problem

We are waiting for GetHuman-rosaandh to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rosaandh fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-rosaandh
Feb 28th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 131990 others
0 customers following this

Timeline

GetHuman-rosaandh started working on this issue
Feb 28th, 2019 2:38pm