Not only was my Subscribe and Save order * days later than it was supposed to be, but i...

GetHuman-sffraser's customer service issue with Amazon from February 2019

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The issue in GetHuman-sffraser's own words
Not only was my Subscribe and Save order * days later than it was supposed to be, but it was missing an item that it was confirmed to have as part of the delivery according to an email I received on February **th. This missing item included a supplement for my cat that his health and well-being depend upon. Aside from the shipment being several days later than expected, I opened it up only to realize that this supplement was missing entirely. I wound up just having to order it independently and paying an extra $* for expedited shipping because of the delay in the order and it not being included in the shipment. As I've been a Prime subscriber for years and a loyal Amazon customer, this is completely unacceptable and is making me question my continued financial support. I would greatly appreciate if someone would address this issue.

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Amazon

Customer service issue
Reported by GetHuman-sffraser
Feb 27th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 131405 others
0 customers following this

Timeline

GetHuman-sffraser started working on this issue
Feb 27th, 2019 7:27am

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