When will I receive this order...

GetHuman-jimhoppe's customer service issue with Amazon from February 2019

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The issue in GetHuman-jimhoppe's own words
When will I receive this order?*.................................................* * * *-------Original Message-------* *From: AmericaRx - Amazon Marketplace*Date: ******** **:**:***To: *****@***.com*Subject: RE: Inquiry from Amazon customer Jim* * * * *You have received a message from the Amazon Seller - AmericaRx* *Order ID: ***-*******-*******:** ASIN Product Name** B**B***W*S Consort for Men Unscented Extra Hold Non-aerosol Hair Spray **Oz( pack of **)* * *Message:*Dear Jim,* *Greetings from AmericaRx,* *First, we deeply apologies for the inconvenience caused to you,* *In reference to your order****-*******-******* as it was FBA product your*order was fulfilled by Amazon, please contact Amazon regarding your order,*they will resolve your issue very soon.* *Please contact regular Amazon.com customer service directly at**-***-***-****.* *I sincerely apologize for any frustration this situation has caused.* *Thank You,*Sunder,*AmericaRx,*Amazon Store.* * *-----Original Message-----*From: "Jim" **vll*vp*e-mail address removed***Sent: Monday, February **, **** *:**pm*To: "*e-mail address removed*" **e-mail address removed***Subject: Inquiry from Amazon customer Jim* * * * * *You have received a message.*Order ID: ***-*******-*******:**ASINProduct Name**B**B***W*SConsort for Men Unscented Extra Hold Non-aerosol Hair Spray * Oz(*pack of **)* *Message:*Received Amazon's portion- Have NOT Received the Consort Men's Hair spray*that was supposed to be sent by you- Please advise as to how I Get the*Shipment or a REFUND? .. Order Placed: December **, **** Amazon.com*order number:***-*******-******* Order Total:$***.** Shipped on December **,***** (Amazon's Portion) Items Ordered Price *of: Dermarest Psoriasis*Medicated Shampoo Plus Conditioner * Removes and Controls Scalp Build-up * **oz * Pack of * Sold by: Amazon.com Services, Inc Condition: New $**.** *of:*Citracal Maximum Plus, Highly Soluble, Easily Digested, *** mg Calcium*Citrate With *** IU Vitamin D*, Bone Health Supplement for Adults, Caplets,**** Count Sold by: Amazon.com Services, Inc Condition: New $**.** *of:*Consort for Men Unscented Extra Hold Non-aerosol Hair Spray * Oz( pack of***) Sold by: AmericaRx (seller profile) Condition: New $**.** *of: Head and*Shoulders, Shampoo, Anti Dandruff, Clinical Strength, **.* fl oz, Twin Pack*Sold by: Amazon.com Services, Inc Condition: New $**.** Shipping Address:*James H Hopper **** FAIRWAY FOREST DR W CORDOVA, TN *****-**** United States*Shipping Speed: FREE Shipping Item(s) Subtotal: $***.** Shipping & Handling:*$**.** Free Shipping: -$**.** ----- Total before tax: $***.** Sales Tax: $**** ----- Total for This Shipment: $***.***Was this email helpful? No Response Needed Report suspicious activity

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Amazon

Customer service issue
Reported by GetHuman-jimhoppe
Feb 19th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 128369 others
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GetHuman-jimhoppe started working on this issue
Feb 19th, 2019 2:58pm