I seem to have been charged for a service*product that I have not ordered. No e-mail re...

GetHuman-mbevisgi's customer service issue with Amazon from February 2019

127956 similar
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-mbevisgi to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-mbevisgi's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (8 mons ago)
First: share to improve GetHuman-mbevisgi's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mbevisgi may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-mbevisgi's own words
I seem to have been charged for a service*product that I have not ordered. No e-mail received from Amazon*the reference is Amazon.Co.UK*MB*A***R* Have double checked inbox, and trash. (*****@***.com)* It was for £**.** and dated ** Jan (****) on my Barclaycard statement**By way of contrast I did put an order in ref *Amazon .Co.UK*MB*AK*QW* for a book "Twelve Christmas Crackers" and dated ** Jan (****) that was*confirmed by Amazon by e-mail and delivered successfully. It was for £*.** and appears on my Barclaycard statement.
GetHuman-mbevisgi did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-mbevisgi fixed the problem
We are waiting for GetHuman-mbevisgi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mbevisgi fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mbevisgi
Feb 18th, 2019 - 8 mons ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 127956 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-mbevisgi started working on this issue
Feb 18th 5:34pm