Amazon Prime DDA POS has been charging my Checking account so far as I've just recently...

GetHuman-cbadeaux's customer service issue with Amazon from February 2019

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The issue in GetHuman-cbadeaux's own words
Amazon Prime DDA POS has been charging my Checking account so far as I've just recently noticed little over $** every month since May of ****. Amazon online said I have no account for Amazon Prime. Also, I don't even know why I'd have it, let alone knowingly allow Amazon to charge my account about $** since May of **** so far that I know of. I want all of that money reimbursed. Maybe I've bought something online and Amazon then automatically assumes every single custome wants to be a member every month. However, I don't. If this is the case, I, personally, have not used any of these so called Amazon benefits since this online purchase of a product, which then after the fact* Amazon Prime began to charge my account every month since. I would never allow automatic deductions from my account from an Online Source of this nature. Please help me to uunderstand what's going on, as now currently my Bank Account is froze due to suspicious activity (Amazon Prime DDA POS)
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Customer service issue
Reported by GetHuman-cbadeaux
Feb 18th, 2019 - 8 mons ago
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GetHuman-cbadeaux started working on this issue
Feb 18th 4:45pm