Hi there somehow I had a payment taken for Amazon prime when I hadn't actually subscrib...

GetHuman2231832's customer service issue with Amazon from February 2019

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The issue in GetHuman2231832's own words
Hi there somehow I had a payment taken for Amazon prime when I hadn't actually subscribed as far as I was aware. I cancelled the subscription yesterday and asked for a refund. I have since had a further Amazon prime payment taken. That's * payments in * days! I desperately need this money back,and have requested refund but please why has there been the second payment taken and will I be able to get this back today please?
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Amazon

Customer service issue
Reported by GetHuman2231832
Feb 18th, 2019 - 8 mons ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
Similar issue to 127812 others
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Timeline
GetHuman2231832 started working on this issue
Feb 18th 12:35pm