I bought the Cosrx Mucin ** Essense off of Amazon both under the seller Cosrx, but was...
GetHuman-wethepon's customer service issue with Amazon from February 2019
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-wethepon to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-wethepon's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-wethepon may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-wethepon's own words
I bought the Cosrx Mucin ** Essense off of Amazon both under the seller Cosrx, but was sold by the third party Jolse. It came without a safety seal and the pump was already in the product. The box was heavily damaged, so much so the product had slipped out during shipping. I would like this seller to be put under review, and I would like to receive a refund. It is unacceptable that Amazon sell unsanitary products like this.
GetHuman-wethepon did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-wethepon fixed the problem
We are waiting for GetHuman-wethepon to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Amazon customer problems.