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Before contacting them, items GetHuman-grammyen may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-grammyen's own words
Saturday February **, *****To Whom It May Concern:**I currently have an on going issue concerning my account that no one person can fix in your company????**I have had three email addresses associated with my account:**.) *****@***.com**.) *****@***.com**.)*****@***.com**The first two email addresses are no longer working emails. I am using *****@***.com.**I am a very loyal customer, but this issue is getting a little ridiculous?**I am trying to return an HD antenna that I received yesterday, it will not work because my tv is an older model, I wanted to exchange for a pair of just Rabbit ears. I received an email to print the return label for UPS. It made me sign in and when I did it would not take my present pass code or email address, well come to find out one of my old addresses is still on account!! * It was to be taken off ......**I do not know-what to do?? Please resolve this.**My information as follows:*Name: Stacey J. England*Physical Address:****** South **** Rd. Gans, OK ******My Billing Address: PO Box **** Sallisaw, OK *******Phone: ***-***-******Credit Card Info: **** **** **** *****Exp: *******Please how and when can this be resolved?**Sincerely,**Stacey England
GetHuman-grammyen did not yet indicate what Amazon should do to make this right.
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