Received a notice that Order* ***-*******-******* was delivered at *:** pm on...

GetHuman2215114's customer service issue with Amazon from February 2019

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The issue in GetHuman2215114's own words
Received a notice that Order* ***-*******-******* was delivered at *:** pm on *******. This is inaccurate. No delivery was ever made. * We have a video camera at our front door, and no one delivered a package after *:** pm last night. No package has appeared in the mailbox or on the doorstep as of **:** am today. * This is a time sensitive item. I need to replace it asap. I cannot cancel the order since it has shipped. I cannot return it since I do not have it. I was already on hold through this chat for an extended time. Please help!
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Customer service issue
Reported by GetHuman2215114
Feb 15th, 2019 - 8 mons ago
I have an issue with Amazon too
Not resolved
Seen by 1 customer so far
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GetHuman2215114 started working on this issue
Feb 15th 7:47pm