Are you going to fix the Alexa App, it freezes whenever “Skills & Games” is accessed in...

GetHuman-densv's customer service issue with Amazon from February 2019

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The issue in GetHuman-densv's own words
Are you going to fix the Alexa App, it freezes whenever “Skills & Games” is accessed in the menu? *I wasted over an hour with Alexa’s live tech help. First he had me reinstall the app, then he cut me off, then I re installed (again), then he finally had me delete the newer version of the app for an older version. It then worked great, but when the new (older) app updated the problem returned. Will I ever be able to access skills using my Android *.** phone?
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Amazon

Customer service issue
Reported by GetHuman-densv
Feb 15th, 2019 - 8 mons ago
I have an issue with Amazon too
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GetHuman-densv started working on this issue
Feb 15th 7:09pm