Are you going to fix the Alexa App, it freezes whenever “Skills & Games” is accessed in...

GetHuman-densv's customer service issue with Amazon from February 2019

126539 similar
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-densv to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-densv's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-densv may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store -
The issue in GetHuman-densv's own words
Are you going to fix the Alexa App, it freezes whenever “Skills & Games” is accessed in the menu? *I wasted over an hour with Alexa’s live tech help. First he had me reinstall the app, then he cut me off, then I re installed (again), then he finally had me delete the newer version of the app for an older version. It then worked great, but when the new (older) app updated the problem returned. Will I ever be able to access skills using my Android *.** phone?
GetHuman-densv did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-densv fixed the problem
We are waiting for GetHuman-densv to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-densv fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-densv
Feb 15th, 2019 - 8 mons ago
I have an issue with Amazon too
Not resolved
Seen by 25 customers so far
Similar issue to 126539 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-densv started working on this issue
Feb 15th 7:09pm