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The issue in GetHuman2215796's own words
Get answers as to what the unauthorized charges were for. ... We have had multiple charges posted to our credit card from Amazon where no order has been placed. Kindly advise what you may need to address this. The most recent charge is $**.**. On ******* it was $*.** for digital goods. Kindly advise the protocol for addressing phantom charges.
We have been charged for something we did not purchase or otherwise use.
Answer what the unauthorized charges were for, or better yet cancel the unknown charges.
We use Amazon.
First attempt to address the issues.
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How GetHuman2215796 fixed the problem
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