*) When accessed Amazon account, account name ok, but displayed a Russian email address...
GetHuman-ronstott's customer service issue with Amazon from February 2019
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Top Tip from another customer
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The issue in GetHuman-ronstott's own words
*) When accessed Amazon account, account name ok, but displayed a Russian email address.**) Accessed Amazon through a secondary method, received" There is a problem. We cannot find an account with that email address"**) Need to: (a) get account reset, (b) understand how it was hacked, and (c) need to institute secondary security.**) I examined credit card charges and have not found any Amazon related activity.
GetHuman-ronstott did not yet indicate what Amazon should do to make this right.
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