I am a steady user of Amazon Prime and have always been very satisfied with the product...

GetHuman-markrd's customer service issue with Amazon from February 2019

3 views
 | 
126490 similar
 | 
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-markrd to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-markrd's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (9 mons ago)
First: share to improve GetHuman-markrd's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-markrd may need:
Email address on the account, Order number, Name on the account, and Billing address
Top Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman-markrd's own words
I am a steady user of Amazon Prime and have always been very satisfied with the products. However, I put an order in on Dec **, **** for a jigsaw puzzle from Ravensburger as a Christmas gift for my wife. She just made the puzzle, and much to our dismay there were three pieces missing from the puzzle and * extra piece that obviously did not belong with this puzzle. I have purchased many other jigsaw puzzles through Amazon, and there has never been an issue. I know that it is past the return date. But since the product is incomplete, could I obtain a credit for the purchase price to be used for a future Amazon purchase?**Thanks for your assistance.**Mark Ducharme Amazon Prime member
GetHuman-markrd did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-markrd fixed the problem
We are waiting for GetHuman-markrd to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-markrd fixes it.
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman-markrd
Feb 15th, 2019 - 9 mons ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
Similar issue to 126490 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-markrd started working on this issue
Feb 15th 4:59pm