I am a steady user of Amazon Prime and have always been very satisfied with the product...

GetHuman-markrd's customer service issue with Amazon from February 2019

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The issue in GetHuman-markrd's own words
I am a steady user of Amazon Prime and have always been very satisfied with the products. However, I put an order in on Dec **, **** for a jigsaw puzzle from Ravensburger as a Christmas gift for my wife. She just made the puzzle, and much to our dismay there were three pieces missing from the puzzle and * extra piece that obviously did not belong with this puzzle. I have purchased many other jigsaw puzzles through Amazon, and there has never been an issue. I know that it is past the return date. But since the product is incomplete, could I obtain a credit for the purchase price to be used for a future Amazon purchase?**Thanks for your assistance.**Mark Ducharme Amazon Prime member
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Customer service issue
Reported by GetHuman-markrd
Feb 15th, 2019 - 9 mons ago
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Seen by 3 customers so far
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Feb 15th 4:59pm