* i have a new dell laptop insparion*the dvd player will not play some of my dvd rece...

GetHuman2212156's customer service issue with Amazon from February 2019

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The issue in GetHuman2212156's own words
* i have a new dell laptop insparion*the dvd player will not play some of my dvd recently i had a rental laptop and the tech downloaded an upgrade that ran about half of the ones that previouly did not run, but the company had anupgrade for about ** bucks. do you have software upgrades to thedvd player or reccomend a couple.***. i cannot log into ny account. says i need to change the password, so i go through the process and get the code sent to my email address. by the time i get back and enter the code it always says it is invalid. feels like i am in an endless loop of failures. can u reset the password for me i prefer elkman****.*thank u*bart
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Customer service issue
Reported by GetHuman2212156
Feb 15th, 2019 - 8 mons ago
I have an issue with Amazon too
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Seen by 2 customers so far
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Feb 15th 6:26am