I ordered Kingdom Hearts * on September **th of **** on Amazon. There was a promotion g...

GetHuman-connerir's customer service issue with Amazon from February 2019

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The issue in GetHuman-connerir's own words
I ordered Kingdom Hearts * on September **th of **** on Amazon. There was a promotion going on that gave me DLC, a $** dollar code for Amazon, and *** bits for Twitch (if I had Twitch Prime, which I do). I did in fact receive the DLC code, but not the other two items. It has been a little over two weeks, so I figured I would contact support and see what might be the issue. I'd just like the promotion. Either $** dollars for Amazon and *** bits for Twitch, or $** dollars for Amazon would be acceptable. Thank you for your time.
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Amazon

Customer service issue
Reported by GetHuman-connerir
Feb 15th, 2019 - 8 mons ago
I have an issue with Amazon too
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Seen by 3 customers so far
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GetHuman-connerir started working on this issue
Feb 15th 4:07am