Has my account been hacked?

GetHuman-jhorler's customer service issue with Amazon from February 2019

24 views | 124670 similar | 0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman-jhorler to get a Amazon rep on the line!
Always use the GetHuman Phone to call Amazon. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-jhorler's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-jhorler's own words
Nothing - I have not used Amazon USA for some time... ... Hi Amazon**I have just received an email advising the amazon account*under *****@***.com has had its email changed "*****@***.com". I cannot log into my account *****@***.com.**My Kindle account appears to be unaffected, ph number attached to this account is Australia ** ***********Is this a legitimate email?**Email Details below:**Amazon ******@***.com**Revision to Your Amazon.com Account*********** **:** PM*To:*****@***.com**Thanks for visiting Amazon.com! Per your request, we have changed the e-mail address associated with your account**The e-mail address associated with your account has been changed. The old address was *****@***.com. The new address is *****@***.com.**Visit Your Account at Amazon.com to view your orders, make changes to any order that hasn't yet entered the shipping process, update your subscriptions, and much more.**Should you need to contact us for any reason, please know that we can give out order information only to the name and e-mail address associated with your account.**Thanks again for shopping with us.
I cannot log into the account anymore so I do not know its status
Fixing the account if it was still active or removing the account completely
Many years
Yes - but you are very difficult to contact outside of the USA, that is frustrating
How GetHuman-jhorler fixed the problem

We are waiting for GetHuman-jhorler to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jhorler fixes it.
This email address isn't valid

Amazon

None - I received an email
Customer service issue
Reported by GetHuman-jhorler
Feb 12th, 2019 - 2 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 124670 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-jhorler started working on this issue
Feb 12th, 2019 2:29am

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies