The original callback estimate was ** minutes. I waited * hours and still no call back. Goodbye!

GetHuman2154428's customer service issue with Amazon from February 2019

3 views
 | 
122774 similar
 | 
0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman2154428 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
GetHuman2154428's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (4 mons ago)
First: share to improve GetHuman2154428's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2154428 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman2154428's own words
I was trying to get a call back from a human. ... I need to cancel an order. Your instructions in the help section are sloppy. You state I can cancel an order then you redirect me to a page with zero option to cancel. This is unnecessarily frustrating. A package I ordered is now * weeks overdue and has passed the time I needed it. How do I cancel it? Do not redirect me to the help section. Please call. Thank you ***-***-****
GetHuman2154428 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman2154428 fixed the problem
We are waiting for GetHuman2154428 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2154428 fixes it.
This email address isn't valid

Amazon

The human call back feature
Customer service issue
Reported by GetHuman2154428
Feb 7th, 2019 - 4 mons ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
Similar issue to 122774 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2154428 started working on this issue
Feb 7th 2:41pm