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Before contacting them, items GetHuman2154428 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman2154428's own words
I was trying to get a call back from a human. ... I need to cancel an order. Your instructions in the help section are sloppy. You state I can cancel an order then you redirect me to a page with zero option to cancel. This is unnecessarily frustrating. A package I ordered is now * weeks overdue and has passed the time I needed it. How do I cancel it? Do not redirect me to the help section. Please call. Thank you ***-***-****
GetHuman2154428 did not yet indicate what Amazon should do to make this right.
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