The original callback estimate was ** minutes. I waited * hours and still no call back. Goodbye!

GetHuman2154428's customer service issue with Amazon from February 2019

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The issue in GetHuman2154428's own words
I was trying to get a call back from a human. ... I need to cancel an order. Your instructions in the help section are sloppy. You state I can cancel an order then you redirect me to a page with zero option to cancel. This is unnecessarily frustrating. A package I ordered is now * weeks overdue and has passed the time I needed it. How do I cancel it? Do not redirect me to the help section. Please call. Thank you ***-***-****
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The human call back feature
Customer service issue
Reported by GetHuman2154428
Feb 7th, 2019 - 4 mons ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
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GetHuman2154428 started working on this issue
Feb 7th 2:41pm